Effective Date: August 30, 2026 · Last Updated: August 30, 2026
This Refund Policy explains how refunds are handled for coaching services, programs, and digital products sold by Certified Rich Empire.
We want you to feel confident in every coaching investment you make with Certified Rich Empire. Our coach stands behind the value of the programs, and we aim to resolve any concern fairly and quickly.
Fees for individual coaching sessions and coaching programs are non-refundable once the service has been delivered or the program access has been granted. If a session must be postponed, we will happily reschedule it to a mutually convenient time.
Digital programs and downloadable resources are non-refundable once access has been delivered, because the content is immediately usable and cannot be returned. If you experience a technical issue accessing your purchase, contact us and we will make it right.
We review refund requests on a case-by-case basis and may grant exceptions where fairness requires it, such as documented billing errors or services not delivered as described. To request consideration, contact us with your receipt and the reason for your request.
All refund requests must be submitted by email to info@certifiedrichempire.com with your purchase details. We will respond within a reasonable time and work to resolve your concern.